How are you testing? Negative probe in the earth/ground terminal of an electrical outlet and the positive probe in the tank water then what is the voltage is how I have been taught to do it. If you have 120v in that tank you are going to feel it.
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I did exactly what he stated in this video.Am I the only one to think that the OP is putting one of the probes in the HOT terminal on the outlet?
Is the outlet mis-wired? Is there a ground fault?
We need the OP to confirm how he is measuring it. Where is each of the multimeter probes touching???
I did exactly what he stated in this video.
I contacted BRS and they are sending me new heaters.
I did exactly what he stated in this video.
I contacted BRS and they are sending me new heaters.