Well thats disappointing to hear customer service is bad.Just wanted to chime in as well.
I bought 2 of the 48" to 60" Current Orbit IC lights , 3 of the 2,100 eflux wave pumps, 3170 GPH controllable dc flow pumps and two of the tank mounts. They are now less then 4 months old. Have 2 of the 3 wave makers go out and the light controller has a mind of it's own. It will turn the lights on and off every 4 hours. I did not change anything other than clean the wave makers and factory reset the controller to work again. No luck in getting a response from Current USA via phone or email. I feel like I made a bad investment for it to go out as quick as it did.
I just hit the 4 month mark and realized the 2nd pump isnt running. After plugging pump 2 into slot 1 to make sure the pump worked(it did), Im pretty sure the HUB died somehow. I can program both pumps all I want but the 2nd slot just wont turn on.
4 months and its failed, kinda thinking the quality on these is pretty low.
I just sent them an email. Fingers crossed.