AI Prime 16 HD Lens Melted

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Ook Sag

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My AI prime 16 HD lens melted. The diodes all still work I am wondering if this is fixable? Unfortunately salt creep wiped off the serial number so I can’t get warranty on it. But I would like to get a new lens instead of buying an entire new unit.
Here’s a picture of what the lens melt looks like.

31753B2C-CB30-4EE9-B403-69A321163E63.jpeg
 
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You can buy a new lense from them.


I wish AI would fix this issue, this seems to be a ridiculously common problem if you use their light at full power. The lense issue is why I won't ever buy one of their lights again.
 
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Ook Sag

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You can buy a new lense from them.


I wish AI would fix this issue, this seems to be a ridiculously common problem if you use their light at full power. The lense issue is why I won't ever buy one of their lights again.
I didn’t realize this was a common issue. I couldn’t find other occurrences of this on the 16HD.
 
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Nick Steele

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I’m pretty sure they did a firmware update a few months back that limited the lights power to help with this. People weren’t too happy because you couldn’t overdrive as much.

Lenses are cheap like $3 or so just buy a couple spares and swap them out. I need to order some myself for when this happens to mine.
 
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Ook Sag

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I’m pretty sure they did a firmware update a few months back that limited the lights power to help with this. People weren’t too happy because you couldn’t overdrive as much.

Lenses are cheap like $3 or so just buy a couple spares and swap them out. I need to order some myself for when this happens to mine.
Interesting, do you happen to know the latest firmware version? I would like to avoid burning any of my other 5 Primes out. I ramp up and max UV and V at 167% for 6 hours then ramp down. Should I turn the max down?
 
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Mike konesky

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8/10 of my prime 16's have burned a hole in the lenses. 2 holes per. Giving AI a chance to make it right. None of the lights are run above 90% on the uv and violet channels. They need to fix this.
 
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