30% Aftersale going on now!!! Use Code YEAR2022 on the AREEFCREATION.COM website to receive the discount
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dang mine went thru Indiana also but went thru good hopefully it gets to you soon when I got mine at 10ish the heat pack was still warm so must be a some good heat packs I'm sure it will get to asap keep us updatedShoot my package is stuck in Indianapolis
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awesome to hear you got your package! mine finally arrived at the destination sort facility so hoping there's still time to get it onto a delivery truck
For this reason I always like to ask vendors to have my shipment held at local fedex office. Mine closes at 8pm so I can still pick it up afterhours instead of waiting for next day, which mostly would mean DOAs.
Just arrived and corals look happy in the bags, temp clocking in at 74 degrees.
OP
OP
It's looking like 1/3 of the orders we shipped yesterday will be delayed one extra day. We apologize for the inconvenience guys and will do our best to get replacements for any lost animals.
Here is the alert we recieved today from our shipper.
Due to this we have canceled any orders that were scheduled to go out today. Many of those orders were already rescheduled and we know this is crazy. We are going out of our mind as well. I will work on sending a mass email out to setup rescheduled shipping.
Again our sincere apologies to everyone.
Team ARC
Here is the alert we recieved today from our shipper.
Due to this we have canceled any orders that were scheduled to go out today. Many of those orders were already rescheduled and we know this is crazy. We are going out of our mind as well. I will work on sending a mass email out to setup rescheduled shipping.
Again our sincere apologies to everyone.
Team ARC
I’m still getting info that it should be here by the end of the day.
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Pictures. Now!
Ugh... Stuck in Indy for an extra day.
I wish FedEx would scale their org instead of acting like a multi yr step function increase is "temporary and unprecedented demand"
I wish FedEx would scale their org instead of acting like a multi yr step function increase is "temporary and unprecedented demand"
- Joined
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I should snag one of those UFO micros! look so good!!
Just a thought, what if buyers from nyc/nj pool our shipping module money together and pay 1 person to go up and get all the orders back down to us (compensate for gas and his/her time of course). That's way better than trusting fedex...
Yeah mean like how @tsouth went from NYC to Buffalo and didn't let us know?!
Update - my box arrived a day late and almost all of the frags (8 out of 10 total) look to be in great shape! Hats off to the ARC team for the great job packing and customer service throughout the process. Hoping the Rainbow Eclipses pull through but I’m pretty hopeful
Wait a minute!!! I see what you did there.
But really though - can we all coordinate a trip to go to ARC as a hobbyist day out sometime. How long is the drive? We can maybe have lunch with the arc crew
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