I ordered a Tropic Marin compact test kit from Amazon. It arrived yesterday but I didn’t get to using it until tonight. I opened it up and one of the glass vials was broken.
I tried to return it to Amazon and was told it can’t be returned. Needless to say, I was annoyed, but when I pressed Amazon they gave me a returnless refund. Maybe it wasn’t eligible for a return because it was chemicals?
So I ordered another, which should be here Friday and I will have a spare vial, as well as double the reagents.
I was able to use the broken vial as a comparison vial for the Phosphate test and I do like the way they use the two vials for comparison. It works pretty slick.
I tried to return it to Amazon and was told it can’t be returned. Needless to say, I was annoyed, but when I pressed Amazon they gave me a returnless refund. Maybe it wasn’t eligible for a return because it was chemicals?
So I ordered another, which should be here Friday and I will have a spare vial, as well as double the reagents.
I was able to use the broken vial as a comparison vial for the Phosphate test and I do like the way they use the two vials for comparison. It works pretty slick.