Test A ttrident

[dadnjesse]

I have two Tridents and both of them I can run a sucessful alkalinity test but every time I try to run the calibration I get Test A fail. Any suggestions? I tried to call but get a we are not answering the phone message which is very frustrating. I did put in a Ticket

 

[exnisstech]

Not sure if this is any help or not

Trident diy service test a fail….ignore it!

Ok, just to get this out in the open in case it is documented somewhere and I just missed it. I’m more than slightly visually challenged and use a screen reader to read aloud everything. There really isn’t a step by step guide that I could find other than the YouTube. The Neptune diy service...

www.reef2reef.com

 

[dadnjesse]

Not sure if this is any help or not

Trident diy service test a fail….ignore it!

Ok, just to get this out in the open in case it is documented somewhere and I just missed it. I’m more than slightly visually challenged and use a screen reader to read aloud everything. There really isn’t a step by step guide that I could find other than the YouTube. The Neptune diy service...

www.reef2reef.com

Thanks but both mine are a few years old. that thread talks about new ones doing that. Just wish neptune would answer their phone. Calling is temporaraly not available, like forever. The money we pay they could at least have customer service available.

 

[exnisstech]

CS is probably over whelmed with all the problems they are having lately. I've never had a controller but there seem to be quite a few issues recently especially with the new trident NP.