Tenecor aquarium

[nasdds]

Has anyone been able to contact customer service with tenecor aquariums? I’ve been emailing them repeatedly over an issue with an ATO reservoir via their info@tenecor email and no one gets back to me. Wondering it there’s a number I can call or something. Thanks.

 

[FreshSaltH2o]

I’ve also been attempting to get an update from them on how long shipping will take and have yet to receive a response.

 

[homer1475]

@Tenecor Aquariums

I read a thread a couple days ago, roughly the same thing(radio silence from CS). The person who represents them here on R2R usually responds pretty quickly.

 

[dansyr]

Anytime I've emailed them it's been a couple business days to ~1.5 weeks, and their response / followup has been great.

 

[vetteguy53081]

Has anyone been able to contact customer service with tenecor aquariums? I’ve been emailing them repeatedly over an issue with an ATO reservoir via their info@tenecor email and no one gets back to me. Wondering it there’s a number I can call or something. Thanks.

Contact Us

Our Address1607 West Whispering Wind DrivePhoenix, Arizona 85085 USA Customer [email protected] The best way to get in touch with us is by email at the address above or by using the form below. If you are looking for a custom tank quote, please use this form.

www.tenecoraquariums.com

@Tenecor Aquariums
@TenecorAquariums

 

[nasdds]

Contact Us

Our Address1607 West Whispering Wind DrivePhoenix, Arizona 85085 USA Customer [email protected] The best way to get in touch with us is by email at the address above or by using the form below. If you are looking for a custom tank quote, please use this form.

www.tenecoraquariums.com

@Tenecor Aquariums
@TenecorAquariums

. I’ve been emailing them for a couple of weeks now almost daily with no response. Thank you though.

 

[nasdds]

Anytime I've emailed them it's been a couple business days to ~1.5 weeks, and their response / followup has been great.

I’ve been emailing them for the past two weeks and there is absolutely no response.

 

[Seancj]

I put in a tank request on their website and received an email response about a week later with a quote.

 

[FreshSaltH2o]

Update I have received an email that a label has been created

 

[nasdds]

Update I have received an email that a label has been created

Awesome. Glad you were helped!

 

[Cell]

I think they are maybe growing a bit faster than they can handle.

 

[Tenecor Aquariums]

I think they are maybe growing a bit faster than they can handle.

We already are the largest acrylic manufacturers are growing even bigger every day. I have a personal matter to deal with and will not be able to participate as much as I was in the past for a few weeks. My staff is most capable and will take care of matters.

 

[MNCYC]

I have been trying to contact Tenecor for about week for a aio drop in I ordered. All I know so far is they received my payment as I got a receipt. I was hoping just to get an estimated ETA.

 

[FreshSaltH2o]

Got my tank took roughly 4-6 weeks from ordering. Email responsiveness wasn’t there but hey tank showed up and it’s holding water

 

[lilfishie]

Has anyone been able to contact customer service with tenecor aquariums? I’ve been emailing them repeatedly over an issue with an ATO reservoir via their info@tenecor email and no one gets back to me. Wondering it there’s a number I can call or something. Thanks.

They are super busy, Michelle is the customer service representative I deal with, she is great just takes time. I just had them make a custom upgraded 125G AIO and they pack your aquarium like nobody else, super professional and worth every penny.

 

[lilfishie]

Tenecor
4300 E Magnolia St
,Phoenix, AZ, 85034
(602) 437-4373

 

[Snoopdog]

I shot them an email a week ago about an ATO, radio silence.