Shipping Safely in Extreme Cold

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Dinkins Aquatic Gardens

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Just as a reminder in the extreme cold:

1. We use 1.5 inch thick biodegradable styrofoam boxes to ship ALL our products, no matter what.

2. We check weather before shipping and add heat packs as needed.

3. We use UPS two day shipping to minimize transit time.

4. We have a complete, no hassle, live delivery guarantee.
 
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Dinkins Aquatic Gardens

Dinkins Aquatic Gardens

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One last thing we've done is that we've added Wednesday as a shipping day. At first this seems minor, but there are many cases where a customer's weather is expected to be pretty bad on Wednesday (when a package shipped Monday would arrive), but conditions are expected to improve later in the week. With your permission, of course, in cases like that we could potentially hold off on shipping until Wednesday, for a Friday delivery.

We want to do everything possible to get your packages to you safely, with the maximum peace of mind!
 
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Dinkins Aquatic Gardens

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I bought Snacklepack™ Combo - Reef Snacklebox™ + Live Phytoplankton (16 oz. - 1 Gallon) without any issues. Package arrived last Friday.
That is great to hear - thank you so much for your business and support!
 

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