SBB - AFTERPARTY SALE- 3 day event 1750 corals. Our Largest sale ever!

[robanister]

Let me at them

Your more than welcome! I'll send them both remotes back for wifi lol

 

[robanister]

I talked to Logan @ thuan

 

[Thuan]

Your more than welcome! I'll send them both remotes back for wifi lol

I would be fuming mad.

 

[robanister]

He was so kind though! I just couldnt....should have had my wife call.

 

[robanister]

Maybe they will surprise me?

 

[6t4nova]

Maybe they will surprise me?

 

[Zero_Cool]

I would be fuming mad.

 

[robanister]

Nope got really butbi sent and email saying I don't know if I'm really happy and not sure if I would consider them again and asked for upgrade.

 

[Zero_Cool]

Nope got really butbi sent and email saying I don't know if I'm really happy and not sure if I would consider them again and asked for upgrade.

Why should they upgrade you for free again? You may have mentioned it before and I forgot.

 

[Thuan]

He was so kind though! I just couldnt....should have had my wife call.

My hubby is the calm one who doesn't call on anything. The time when dr. officed reschedule my daughter appt 4x, I was mad. Hubby told me not to call as it doesn't change appt. I called anyway and complained. Told hubby if it may not change anything, at least they will know about it. Office called me when someone canceled, and the office and nurses were all very sorry. They've been great so far with the whole process with my baby getting the injections

 

[robanister]

Why should they upgrade you for free again? You may have mentioned it before and I forgot.

So I asked specifically what I needed for this. They said remote. Ordered remote. Then order chip. Ordered chip and remote came. Now wait for the darn chip and send remote back. It's been a month.

 

[robanister]

This is my first interaction with reefbreeders and I will never buy another light and I'm in the market within 2 years. For my 120 gallon .

 

[robanister]

I guess I'll send my money to Orphek

 

[robanister]

Also got credit at lfs I forgot about plus frags I have to see if they will take for nano reef mat and lugals iodine and uv

 

[Zero_Cool]

So I asked specifically what I needed for this. They said remote. Ordered remote. Then order chip. Ordered chip and remote came. Now wait for the darn chip and send remote back. It's been a month.

So poor customer service. Got it.

I hope it works out for you soon.

 

[felda001]

This is my first interaction with reefbreeders and I will never buy another light and I'm in the market within 2 years. For my 120 gallon .

So poor customer service. Got it.

I hope it works out for you soon.

It's unfortunate that poor customer service seems to be the norm these days. I'm sorry that they aren't being helpful and hope it gets worked out soon

 

[Reefing_addiction]

Leak test is done . Shove it

Suuure

 

[robanister]

Haha I just can't even reefbreeders. I got a 2 page reply and a offer on a new light . Wow I'm out in the future.

 

[Reefing_addiction]

Reefbreeders finally got back. Standard shipping and no upgrade ...boooo!

I’m with Thuan…send me your order number, any prior written communication, which days you previously spoke with them, and details on what was shipped, and their phone number….that answer is unacceptable

 

[Reefing_addiction]

Maybe they will surprise me?