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Poor experience with ReefBreeders

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

jeffmr4

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I recently purchased the Pico LED v2 from ReefBreeders. The timer was miswired so that the 8 hour timer and 12 hour timer were reversed. My communication with them was poor. When I contacted him about it he acted like he didn't know how the light worked. He said he would test one at his office but eventually just told me to test mine. I did and found the 8 and 12 hour timers were reversed. When I contacted him about this he didn't respond. He also lied about the light having a ramp up/down feature which it didn't. From what I gathered I wondered if he knew before he sent me the light that it had this problem and was just pawning it off on me. The light is a good light but beware customer service from ReefBreeders.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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