I did my usual reagent replacement procedure and when I went to calibrate the trident I calibrated it and it seemed fine. But I forgot to take the black tube out of the calibration solution and it started to do a normal test because of my schedule. But the black tube was still in the calibration solution and not in my tank. For 30 minutes it just made the testing noises and wouldn’t stop no matter what I did in the app, it wouldn’t start a real test and I don’t know if it was doing a real test or not, which is wierd because it would of said testing.
So I wasn’t sure what to do so I just unplugged the trident from the cord in the back and plugged it back in a few minutes later.
when it started up again it just said initializing on the apex app and then stopped.
so I went into the configuration and did “prime all lines including the sample.” I wasn’t sure why I did that but thought that would help.
It also keeps saying “no test in 24” at the top.
but does anyone have any idea of why it did this? Why did it keep making the testing noise but didn’t test or wouldn’t allow me to start a new test? How do I fix this issue if it doesn’t work properly after the prime finishes? And was all this because it started a test while the sample line was still in the calibration solution?
Thanks.
So I wasn’t sure what to do so I just unplugged the trident from the cord in the back and plugged it back in a few minutes later.
when it started up again it just said initializing on the apex app and then stopped.
so I went into the configuration and did “prime all lines including the sample.” I wasn’t sure why I did that but thought that would help.
It also keeps saying “no test in 24” at the top.
but does anyone have any idea of why it did this? Why did it keep making the testing noise but didn’t test or wouldn’t allow me to start a new test? How do I fix this issue if it doesn’t work properly after the prime finishes? And was all this because it started a test while the sample line was still in the calibration solution?
Thanks.