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Mediocre experience with Salgado Aquatics

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

th365thli

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This is an admittedly late review, but one I intended to do.

I stumbled across Salgado aquatics online and their prices were great. Browsed through the website and they seemed passionate and serious about their business. Thus I placed a 5 fish order.

The positives:
- Communication was excellent
- Fish competently packed

negatives:
- The actual condition of some of the fish was not great. The chocolate tang had ripped fins and a growth on its dorsal fin. The lavender tang also had ripped fins. The small naso didn't last more than two weeks, died of unknown issues. More importantly, the lavender came with flukes. I noticed some twitching and scratching, so I did a dose of prazi and immediately it was twitching and shaking its head.

Although I'm pleased with the communication, I'm less impressed regarding the condition of the fish they send. I tried getting a refund for the Naso, but they don't have any sort of guarantee beyond the few hours after receiving the fish. That's totally fine, but given these factors I cannot recommend this vendor to anyone. For what it's worth, I got a Naso from my LFS and it's doing great. The lavender and chocolate both healed their fins and have better coloration now, so I'm confident it's nothing with my tank.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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