MileZer0Reef
Community Member
Worked for 6 months then broke 4 different times for the same thing. GHL will make you pay shipping each time because that’s what the “warranty” states and purchase new probes after they’re shot from not being used. I’ve spent over 3k on their products and the customer service is non existent. After some research people have been experiencing the same issue with not being able to calibrate the ph probe. Search their Facebook page and these forums and you will see. It took every ounce of me to write a a post about this because I’m not one to complain I tried to be patient for 7 months but if I can deter someone to stay away from the kh director it’s worth it to me. I’m sure people have had no issues with the machine but if you had the experience I’ve had it’s not worth the $ and headaches. Do your research and purchase a different brand.
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