I just started my saltwater tank up but I’m having trouble with my heater.
I have a 400W Innovative Marine Helio PTC system with 2 PTC Titanium heating elements.
When I only plug in one of the heating elements the controller works fine… but when I plug them both in, it doesn’t work.
The indicator lights showing that the elements are heating click on and off, never consistently on.
Anybody know what the issue might be? Perhaps a defective unit?
See attached video.
(ps heating elements and titanium temp gauge are in the sump)
I have a 400W Innovative Marine Helio PTC system with 2 PTC Titanium heating elements.
When I only plug in one of the heating elements the controller works fine… but when I plug them both in, it doesn’t work.
The indicator lights showing that the elements are heating click on and off, never consistently on.
Anybody know what the issue might be? Perhaps a defective unit?
See attached video.
(ps heating elements and titanium temp gauge are in the sump)