Help with return request.

[2Sunny]

I'm not sure how it happened whether I unintentionally clicked the wrong selection or BRS made an arbitrary decision to do a substitution of an 8 bulb fixture instead of a 6 bulb, but the fact is I have received an 8 bulb ATI Sunpower fixture that I do not want, is too wide for my tank , and which I wish to return. Unfortunately the website is not giving me that option and my emails to support have failed to garner a response. Any response would be greatly appreciated. Order # 1103794284

For the record, aside from this purchase, I have spent over $2k at BRS this year alone.

 

[Bulk Reef Supply]

Hey There,

It looks like our team is already working on getting this return set up, since this items ships directly from the vendor we have just been awaiting getting it all set up with them. You'll get more information on the return very soon!

 

[2Sunny]

Thanks for the speedy reply. My apologies for being impatient.