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False advertisement from Top shelf aquatics

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Jaybeastin

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Ordered this reefmat 500 from top shelf aquatics only because they advertise next day delivery since Saturday . Just got a confirmation today that it’ll be delivered this Saturday SMH. Really needed it this week because I’ll be gone to vacation . Would’ve bought it at my LFS but I didn’t want to drive 20 mins. First and last time ordering from top shelf aquatics .

B1DEC469-7F0C-49B1-91E3-AA9D64D42C97.jpeg
 
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Calvin

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You didn't meet the required amount for it to be over night shipping. It has to be $399. $49 or more is free ground shipping. And if you ordered it after 7pm est just call them first thing tomorrow at 11am est and cancel the order before it ships and go to your LFS and pick one up there.
 

Daniel@R2R

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Moved to vendor feedback per our terms of service.
 
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Jaybeastin

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You didn't meet the required amount for it to be over night shipping. It has to be $399. $49 or more is free ground shipping. And if you ordered it after 7pm est just call them first thing tomorrow at 11am est and cancel the order before it ships and go to your LFS and pick one up there.
When I ordered it Saturday, it didn't advertise as $399 for next day shipping. It ONLY said it today and then they removed the advertisement off the site for the reef matt 500 for next day shipping. Too late to cancel because it already shipped,
 
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Jaybeastin

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Yeah exactly what was said above, didnt meet the requirement
When I ordered it Saturday, it didn't advertise as $399 for next day shipping. It ONLY said it today and then they removed the advertisement off the site for the reef matt 500 for next day shipping. Too late to cancel because it already shipped,
 
www.dinkinsaquaticgardens.com
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Jaybeastin

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You see how they no longer have free next day delivery on the advertisement for the reef mat? its because they changed the requirement TODAY
 

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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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