Buyer beware: I paid top dollar for my mp40’s and all of a sudden, the wet side of the pump now falls off during feed mode.
Not even 2 months old.
Contacted customer support and the rep kept repeating the same questions, asking information that I already provided, and I found to be lazy with no concern for the customer. I also repeatedly asked to be escalated to a manager and was ignored.
Shame on them.
To anyone thinking about dropping $400 on a power head, go with the Gyre.
If anyone could tag them, I would love to see their response. I’m escalating to my bank for a chargeback.
Not even 2 months old.
Contacted customer support and the rep kept repeating the same questions, asking information that I already provided, and I found to be lazy with no concern for the customer. I also repeatedly asked to be escalated to a manager and was ignored.
Shame on them.
To anyone thinking about dropping $400 on a power head, go with the Gyre.
If anyone could tag them, I would love to see their response. I’m escalating to my bank for a chargeback.