Aquaforest Component Pro Issue

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Hurricane Aquatics

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Hello @Aquaforest ,

I purchased the 5L, 3 container kit of Component Pro and have been finishing my doser install. I looked in the Magnesium, Component 3, and I see a ton of debris in it. Any ideas and should this be there? There is some in the others as well, but it seems to be different debris.

20230403_002916.jpg
 
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Hurricane Aquatics

Hurricane Aquatics

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Woah, I’ve just ordered some of these. What did you do as a follow up?
Well, I've never seen precipitation Mike that of metals, so it isn't going in my tank. That was my first Aquaforest experience and my last.

Your call, but I'd cancel and go with something else.
 
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Hurricane Aquatics

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Aquaforest

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Interesting. Yeah let it sit for a few days and don't move it. Of course mine had that in it after being delivered roughly by UPS. I posted asking Aquaforest in this post, but no response. That's a red flag to me.
@Hurricane Aquatics please be sure that we're working on it. We've asked our lab to help us on this, when we saw your post and will reach out to you, when we can tell some more. Thank you for your patience.
 
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@Hurricane Aquatics please be sure that we're working on it. We've asked our lab to help us on this, when we saw your post and will reach out to you, when we can tell some more. Thank you for your patience.
Great, thank you.
 

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