Their customer service leaves much to be desired. I have a $50 screen kit that is of no use to me because I cant buy a matching set of corners to make two panels. Either I cough up $40 more to buy a whole other (smaller) kit for just the corners, I pay a 15% restocking fee, or I get a mismatched set of corners from brs.
Customer service is adamant that they do not stock the part and the kits are "pre packaged." Obviously they buy these parts from someone else and put them together in a package and sell it for a price that's just low enough to be worth it. I'm a little frustrated that they're insistent that they cant supply an appropriate third party part number...
Customer service is adamant that they do not stock the part and the kits are "pre packaged." Obviously they buy these parts from someone else and put them together in a package and sell it for a price that's just low enough to be worth it. I'm a little frustrated that they're insistent that they cant supply an appropriate third party part number...