Good evening.
My Nero 3 and AI Prime have been running without any issues for over a year! For the last few days, the Nero 3 has said it cannot connect to BLE. Sadly, I have not been able to turn on Feed Mode to feed. A few minutes ago, I tried fixing it, and accidentally deleted the AI Prime...
I can’t seem to turn on my acclimation for ai hd prime. Every time I try to tick it to on the whole app freezes and I have to reset the app. Has anyone had this issue with myAI? If so how did you fix it?
I downloaded the myAI app and paired the light and phone with the app. I also named the light. The video recommended easy set up. After using easy set up to adjust intensities and times there is supposed to be a "done" button to save the settings. The problem is that there is no done button...
I had trouble adding a preset to my AI Prime 16 HD and I had to figure out how to do it on my own. The following steps are what I did to get the preset on my Prime using my Iphone. First thing I did was go find a preset, AI's website has its signature series where it has people that are using...
I added four AI Primes to my T5/LED hybrid yesterday and spent about 6 hours trying to get them to work. Two of them always connect, but one connects about half the time, another doesn't connect at all. The part it gets stuck at is when updating the firmware. The light is detected, but can never...
I bought the Red Sea Reefer 350 Deluxe with the 2 AI Hydra 26HD lights. I see people have some custom .aip files but don't see anyway to upload them either to the phone/tablet app or the website. Can anyone help with this?
Also interested in recommended .aip files for mixed reef...
I am extremely livid right now, as I just discovered the cause of my favorite fish's demise. When I was setting up my new lighting configuration, I used the MyAI app. One of the features essentially causes the lights to unexpectedly strobe extremely brightly and repeatedly without anyway to stop...