dead on arrival

Ordered 2 six line wrasses online. One arrived dead with spots and a web like film peeling off. The second appeared fine, added him to the tank. (Didn’t have a quarantine tank set up but working on one now) the next afternoon he seemed uninterested in eating and also had a film peeling off...

Any have any advice on Aussie torches? I just bought an Aussie gold torch and an Aussie purple torch with a neon green mouth. Both arrived in terrible shape, basically DOA, and completely melted within 24 hrs. I don't think they ship well. Combined they were $535, so it could have been really...

I ordered a Tail Spot Blenny off of Diver's Den, and left a note on my order saying to include multiple heat packs, as it is cold today where I live (Though not that cold, about 40 degrees. It should have been fine.) When I got my order, the water was freezing cold; 49.3 F according to my...